1. Scope

This Privacy Policy applies between you, the User of this Mobile Application (“App”), and Matari Coffee Company, the owner and provider of this App. It does not extend to external websites or third-party apps, even if accessed via links inside the App. For purposes of applicable Data Protection Laws, Matari Coffee Company is the data controller.

2. Definitions & Interpretation

• Data – all information that you submit via the App or that is automatically collected during your use.
• Cookies / Mobile Identifiers – device IDs, push tokens, analytics identifiers used to support functionality.
• Data Protection Laws – all applicable privacy laws, including the GDPR (if applicable) and U.S. privacy laws.
• Matari Coffee Company (we, us) – 9316 Harrison Road, Romulus, MI 48174, USA.
• User (you) – any person who downloads, installs, or uses this App.
• App – the Matari Coffee Company Mobile Application for iOS and Android.

3. Data We Collect

Personal Data you provide

• Name
• Contact details (email, phone)
• Payment details (processed securely via Clover; we do not store full card numbers)
• Delivery or billing address (if applicable)

Automatically collected data

• Device information (device type, OS version, unique device ID, mobile network information)
• IP address; coarse location if permissions are granted
• App usage activity (screens visited, interactions), crash logs
• Push notification tokens

Payments & Orders via Clover

When you place an order or make a payment through the App, the transaction is processed by Clover Services. We do not store your full payment card details; Clover may process and retain transaction data in accordance with their own policies.

4. How We Collect Data

• Directly from you – when you register, place an order, make a payment, or contact us via the App.
• Automatically – as you use the App (analytics, identifiers, and cookies where applicable).
• Through third parties – including Clover (payments & orders), Apple/Google (app store services), analytics providers.

5. How We Use Your Data

• Process and deliver your orders
• Process payments via Clover and provide receipts
• Improve App functionality and user experience
• Send order confirmations and support communications
• Send marketing offers and promotions (only if you opt-in)
• Ensure security and prevent fraud

6. Who We Share Data With

• Clover Payment Services – secure transaction processing and order handling.
• Delivery partners – to deliver your order (if applicable).
• Analytics providers – to monitor performance and improve services.
• Authorities – only if required by law or to prevent fraud.

7. Data Security

• Payments are processed using encryption and SSL via Clover.
• Your account access is protected by credentials and, where supported, device biometrics.
• We apply administrative, technical, and physical safeguards to protect your data.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, opt-out of marketing, or withdraw consent for location and notifications. You can manage app permissions in your device settings.

9. Children’s Privacy

Our App is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect data from children.

📱 App Store & Google Play Privacy Summary

Data Linked to You

• Name
• Contact Information (email, phone)
• Payment Information (processed via Clover; no full card storage by us)
• Order Information (items purchased, delivery address if applicable)

Data Collected Automatically

• Device Information (device type, OS, unique IDs)
• App Activity (screens visited, interactions, crash logs)
• IP Address & coarse Location (if permission granted)
• Push Notification Tokens

How We Use Data

• Process and deliver orders
• Secure payments via Clover
• Order confirmations and receipts
• Customer support
• App performance and experience improvements
• Marketing offers (opt-in only)

Third-Party Sharing

• Clover (payment processing)
• Delivery Providers (if applicable)
• Analytics Services
• Legal Authorities (only if required)

User Controls

• Manage permissions (location, notifications) in device settings
• Request deletion or access to data by contacting us
• Opt-out of marketing at any time

Children’s Privacy

This app is not intended for children under 13.